Fan’s Complaint

So Verizon charged my father too much on a phone bill. There was an MCI collect call on the bill that my father claims he never accepted. So he wants me to take care of it.

I wrote Verizon the following:

I was billed $12.22 for a two minute collect call from Toronto on the morning of April 23rd, at 6:29am. Trust me when I say that I would surely have remembered such a rude awakening. I never received this call, and obviously someone has erred. I don’t care whether it was your fine company or MCI, I refuse to accept this grave injustice. I am willing to pay the rest of the bill, for services rendered, of which I did indeed partake. The $12.22 you have charged me for this fictional collect call, however, will remain in my posession until I am in a cold, cold grave.

Verizon wrote back today:

Thank you for contacting the Verizon eCenter, where we are committed to helping you make progress every day.